New Balance is dedicated to helping you every step of the way.
For all FAQs, assistance with product information, order tracking, return policies and refund requests, please use our dedicated customer self-service portal. We've made it as easy as possible to reach out to our customer service team, so that you can spend more time doing what you love!
Monday - Friday: 9am - 5pm
For Product-related Inquiries please contact:
For Online Order-related Inquiries please contact: